Our commitment to responsible gaming at ace360
ace360 believes entertainment should always stay within control. We fully support you in building healthy gaming habits and seeking help when needed.
Why is responsible gaming important?
Online gaming is a great form of entertainment — but it stays enjoyable only when you play within limits. The responsible gaming policy at ace360 is the foundation of our platform. We want your gaming experience to always remain positive, safe and controlled.
Millions of players in Bangladesh enjoy cricket betting, live casino and slots with ace360. However, any gaming can become a problem when it moves beyond simple entertainment and starts causing financial stress or addiction. That is why ace360 has put a number of powerful safety tools in your hands.
Important warning: ace360 is only for individuals aged 21 and above. Minors are strictly prohibited from opening an account or playing games. Online gaming carries financial risk — never bet more than you can afford.
Our safety tools
Set Deposit Limits
You can set a maximum daily, weekly or monthly deposit limit at any time. Once a limit is set, it cannot be exceeded — this helps you stay within your budget. Reducing a limit takes effect immediately; requests to increase a limit take effect after review.
Time Limits (Session Time-Out)
Playing for long periods can cause mental fatigue and overspending. Using ace360's session time-limit feature, you can set how much time you spend playing each day or each session. When the time is up, the system will automatically encourage you to take a break.
Temporary Break (Cooling-Off)
If you feel you need a short break, use the ace360 cooling-off option. With this, you can temporarily suspend your account for anywhere from 24 hours to several weeks. During this time, logging in, betting or depositing will not be possible.
Self-Exclusion
If you feel gaming has become a problem, self-exclusion is the most effective step. Through this, your account can be kept closed for the long term. During self-exclusion, no promotional communications will be made and requests to reactivate the account will only be considered after a specified waiting period.
Loss Limit and Reality Check
At ace360 you can set in advance the maximum amount you are willing to lose within a given period. In addition, the reality check feature reminds you at set intervals how long you have been playing and how much money has been transacted.
24/7 Support and Advice
ace360's support team is available in Bengali via live chat seven days a week, twenty-four hours a day. If you have any concerns about gaming or need help using any tool, contact us at any time.
The golden rules of healthy gaming
Following these simple guidelines will keep your ace360 experience enjoyable at all times.
- See gaming as entertainment, not a source of income.
- Set a budget before you play and stick to it.
- Do not place more bets to "recover" money you have lost.
- Do not cut back on eating, sleeping or family time to play.
- Never bet with borrowed money or loans.
- Avoid gaming when drinking alcohol or under emotional stress.
- Take regular breaks and spend time on other activities and hobbies.
- Only those aged 21+ may participate at ace360.
Setting betting limits
ace360 has specific minimum limits for deposits and withdrawals that help protect players from overspending.
Tip: Use the deposit limit feature to set a fixed portion of your monthly budget as your limit. This will help you stay in control.
In Bangladesh, transactions can be made via bKash, Nagad, Rocket and Upay. The record of every transaction is visible in your account, which helps you keep track of your own spending.
Check yourself
Answer the following questions in your mind. If the answer to one or more is "yes", consider seeking support.
If the answer to any of the above questions is "yes", contact us via ace360's live chat. We are ready to help without judgment. You can also seek professional help if needed.
Protection of minors
ace360 firmly believes that online gaming is entirely for adults. Age verification is mandatory during registration on the platform. The minimum age is 21 years.
If you have children or teenagers in your household, take the following steps:
- Never share your ace360 login details (username and password) with anyone.
- Use browser parental controls or filtering software on your devices.
- Always log out after each gaming session.
- Avoid betting in front of your children.
Need support? We are here.
ace360's support team is ready to speak with you in Bengali via live chat 24 hours a day, 7 days a week. Contact us to set up gaming control tools or to share any concern.
You can also reach us by email:
Your privacy is protected. Asking for help is an act of courage.
How to activate safety tools?
Log In
Log in to your ace360 account and go to the "My Account" section.
Safety menu
Find and click the "Responsible Gaming" or "Safety Settings" option.
Choose your limits
Select a deposit limit, session time, loss limit or cooling-off period.
Confirm
Save your changes. If you need help, let the support team know via live chat.
Enjoy safe and enjoyable gaming at ace360
Play within limits, enjoy responsibly. Cricket, slots, casino — it's all here at ace360.